Maintained service and warranty accounts with multiple brands including: Yamaha (land and watercraft divisions), Hisun, Landmaster, Kawasaki, BRP (land and watercraft divisions), AlumaCraft, Beta, and Suzuki.

Built and laid out the foundation, schedule, and processes for the service department.

Oversaw and outlined the process of delivery and pick up routes for service and sales.

Resolved Customer complaints with polite and patient conduct for optimal customer service.

Provided customers correct estimates of maintenance and repair costs.

Kept records of customer transactions with notes on inquiries, complaints, and comments.

Helped oversee deliveries and pick up of units for service and sales.

Provided exceptional customer service to clients in a fast-paced call center environment. 

Preformed many different tasks in the realm of electrical, plumbing, roofing, tiling, and general remodeling

Worked with different customers to give them a final product that they would enjoy and still be functional

Collected a wide array of problem solving and critical thinking skills over years of work